From your first question
to your Shanghai visit.
A thoughtful process, with a clear next step at each stage.
Let’s start with you
Contact our team with your service needs, preferred dates and questions.
Plan your care
We discuss suitable arrangements, hospital availability and the scope of your quote.
Arrive with a plan
Confirm your appointments and meet your coordination team for the agreed services.
Stay connected
Discuss next steps and any further appointment support after your visit.
Before you travel
How do I get started?
Contact us through WhatsApp or email. Tell us your preferred dates, the service you need and the best way to reach you.
Can I book a particular hospital?
Tell us your preference. We coordinate enquiries and appointments, subject to the hospital’s availability and requirements.
How much does it cost?
We provide a tailored quote after reviewing your needs. Hospital charges depend on the confirmed examination or treatment plan.
Can you provide a diagnosis?
MedEx Prime is a health consultation and patient coordination company. Diagnosis, clinical recommendations and treatment are provided by the hospital’s qualified medical professionals.
Should I send medical records in my first message?
Start with your general service needs and travel dates. Our team will discuss an appropriate way to provide any records required for your hospital visit.
What travel documents do I need?
Entry requirements depend on your nationality and itinerary. Verify current requirements with the relevant official authorities before booking your trip.
Your next chapter
starts with a conversation.
Tell us what you need. Let’s plan your visit to Shanghai.